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Xmbombx

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Reply with quote  #51 
Oh yes, after talking with the faculty trying to find out what was going on with iHollywood, we found out some dance teachers weren't being paid for the conventions this year. Many of the faculty you see on their website have severed ties with iHollywood and want their images taken off the website. The dance world is small, word gets around.
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dancemom4ever

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Reply with quote  #52 
We attended iHollywood Tulsa and it definately was not cancelled. But because people were slandering their name, maybe their enrollment dropped so they had to change venues. People respond to fear based negativeness often without checking things out for themselves. We have been attending iHollywood for years and this year we attended Denver, Arizona, Tulsa, the Warm up, Los Angeles and  San Francisco. The faculty is incredible and my daughter loves being a member of the company. She has met so many amazing kids from all over and loves all the teachers and staff. I know many people who had a good experience with iHollywood and I have no reservations about trusting them. The contract says that if iHollywood cancels or if a studio pulls numbers in a timely manner that they will receive a refund in 90 days or less. The event was scheduled less than a month ago and the enrollment was low so they tried to reschedule or May when there would be less conflicts with other competitions. Please do not let the opinion of the people from this Indiana studio influence your decision. They are writing teachers and slandering iHollywood. My twitter is constantly bombarded by negative tweets to teachers, students etc.
iHollywood has a fun Hollywood week planned this summer and your dancer will have a blast. Hope to see you there
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notime

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Reply with quote  #53 
My husband owns his own business and I am in operations (with another company).  That is not "pretty much how all businesses operate".  Maybe in the start up phase but eventually you should become profitable and not depend upon all receipts in order to make ends meet.   

I don't have a horse in this race, but from a business perspective they seem to need some guidance. Seems like they are going to struggle to dig themselves out of this hole.  Might be better off just taking out a loan, repaying these people and moving on.  It's only going to get worse based upon the media campaign that seems to have started. 
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DANCEKITTY

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Reply with quote  #54 
Quote:
Originally Posted by dancemom4ever
We attended iHollywood Tulsa and it definately was not cancelled. But because people were slandering their name, maybe their enrollment dropped so they had to change venues. People respond to fear based negativeness often without checking things out for themselves. We have been attending iHollywood for years and this year we attended Denver, Arizona, Tulsa, the Warm up, Los Angeles and  San Francisco. The faculty is incredible and my daughter loves being a member of the company. She has met so many amazing kids from all over and loves all the teachers and staff. I know many people who had a good experience with iHollywood and I have no reservations about trusting them. The contract says that if iHollywood cancels or if a studio pulls numbers in a timely manner that they will receive a refund in 90 days or less. The event was scheduled less than a month ago and the enrollment was low so they tried to reschedule or May when there would be less conflicts with other competitions. Please do not let the opinion of the people from this Indiana studio influence your decision. They are writing teachers and slandering iHollywood. My twitter is constantly bombarded by negative tweets to teachers, students etc.
iHollywood has a fun Hollywood week planned this summer and your dancer will have a blast. Hope to see you there


This isn't the 1st time something like this has happened! As I commented before the same thing happened in our area 2 years ago. After I read this post I asked around & NO not everyone had been refunded - 2 years later! A few took advantage of their "Black Friday" deal so fees were lower but people still have NOT been refunded. Rather that waste your time trying to defend these crooks so your daughter can attend their Hollywood week ( I highly doubt that's the story, I'm guessing you're part of iHollywood) why don't you put that energy into helping Rey refund these people (since you seem so worried about their reputation). As far as slander goes, you need to learn what slander is. This isn't slander, it's the truth.

The only way you could be "bombarded by negative tweets to teachers, students etc" is if you followed the people who are tweeting them or if you were the person being tweeted.. So what's the connection? Are you the owner of iHollywood's twitter or do you just happen to follow the disgruntled parents that are constantly writing to teachers "slandering" iHollywood? Hmm just doesn't add up

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Xmbombx

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Reply with quote  #55 
I find the replies about how iHollywood is a good, honest business curious. My experience is that the event was cancelled, and yeah these things happen sometimes, lets move on. But the fact that iHollywood doesn't answer their phone, return phone calls, answer their emails, much less refund our money is not the action of a legitimate, honest business. At best they are completely incompetent. At worst they are a fraud. It's probably somewhere in between.

Our studio has been trying to contact them since January. Then in February some of us posted here asking if anyone knew what was going on. Then in March our event was moved to April. Then in April it was cancelled. And still we have had no communication with iHollywood, only updates on their website. This is not a business that cares about its customers, at least not its Chicago market.

Some have expressed surprise and anger at the "social media campaign" against iHollywood. Unfortunately, this came about from the terrible customer service, or lack of service, we have received. Rey Barcena has the ability to refund the money and fix the problem, which he hasn't done. He has the ability to communicate with the affected studios and come up with a plan of action, which he hasn't done. He has the ability to pay his dance faculty, which he hasn't done in many cases. His actions, or lack thereof, has caused ever-increasing alarm among the Chicago studios. His lack of action for two months conveys that he will just try to ignore the problem and hope it will go away. He has singlehandedly compounded the problem and caused this issue to snowball by simply refusing communication.

I don't think tweeting, facebooking, or instagraming what Rey has done is hurting the dance community. It's called communication.

If you made it this far, thanks for reading!
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jend

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Reply with quote  #56 
My husband was contacted by several of their faculty and former faculty recently after a post he made on social media and was told that they were not paid by iHollywood and are no longer associated with them.  They were disgusted to find out that not only had faculty not been paid, but that studios and dancers were not being refunded.  The money was collected, but should not have been spent as THERE WAS NO EVENT.  So, the money SHOULD be there available for refunds.  We were told initially that our refund was difficult to process so it was going to take a while.  That is the only communication that has ever been received.  The refund was requested in January.  It is May.  They don't answer phones.  They don't respond to emails.  They don't respond to certified letters.  We tried being very reasonable, but when there is NO COMMUNICATION from a business that has taken thousands of dollars from you with no indication of a refund time schedule it gets very scary for families and studios.  So, this forced many to try other routes to try to get information from iHollywood about refunds.  If they would simply email everyone and tell WHEN the refunds would be received it would alleviate a whole lot of anxiousness.  If it is in 90 days, then an email stating such would be appropriate.  A good company communicates with its customers and pays its instructors.  That's all there is to it.  If we ever get refunds we will make sure everyone in social media land knows that Rey finally followed through!
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dancermom128

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Reply with quote  #57 
Quote:
Originally Posted by DANCEKITTY
Quote:
Originally Posted by dancemom4ever
We attended iHollywood Tulsa and it definately was not cancelled. But because people were slandering their name, maybe their enrollment dropped so they had to change venues. People respond to fear based negativeness often without checking things out for themselves. We have been attending iHollywood for years and this year we attended Denver, Arizona, Tulsa, the Warm up, Los Angeles and  San Francisco. The faculty is incredible and my daughter loves being a member of the company. She has met so many amazing kids from all over and loves all the teachers and staff. I know many people who had a good experience with iHollywood and I have no reservations about trusting them. The contract says that if iHollywood cancels or if a studio pulls numbers in a timely manner that they will receive a refund in 90 days or less. The event was scheduled less than a month ago and the enrollment was low so they tried to reschedule or May when there would be less conflicts with other competitions. Please do not let the opinion of the people from this Indiana studio influence your decision. They are writing teachers and slandering iHollywood. My twitter is constantly bombarded by negative tweets to teachers, students etc.
iHollywood has a fun Hollywood week planned this summer and your dancer will have a blast. Hope to see you there


This isn't the 1st time something like this has happened! As I commented before the same thing happened in our area 2 years ago. After I read this post I asked around & NO not everyone had been refunded - 2 years later! A few took advantage of their "Black Friday" deal so fees were lower but people still have NOT been refunded. Rather that waste your time trying to defend these crooks so your daughter can attend their Hollywood week ( I highly doubt that's the story, I'm guessing you're part of iHollywood) why don't you put that energy into helping Rey refund these people (since you seem so worried about their reputation). As far as slander goes, you need to learn what slander is. This isn't slander, it's the truth.

The only way you could be "bombarded by negative tweets to teachers, students etc" is if you followed the people who are tweeting them or if you were the person being tweeted.. So what's the connection? Are you the owner of iHollywood's twitter or do you just happen to follow the disgruntled parents that are constantly writing to teachers "slandering" iHollywood? Hmm just doesn't add up



I agree, that this post is very suspicious. My guess is this person is affiliated with IHollywood. I think the behavior of IHollywood has been despicable. I would NEVER do business with them. I can say ok, refunds take 90 days. But to not answer their phone or return calls is not OK! And for someone to say that maybe their is something going on in the owner's personal life as an excuse is definitely not OK! I wouldn't be surprised for this company to be completely out of business soon.
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Melrose

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Reply with quote  #58 
Margaret I don't know what you find so  "curious" you targeted me on FB. YOU gave me these links and I had a completely different experience so that is what I said. Is it so hard to imagine that I've asked other moms I know if they heard anything or since they attended the same venues I did that they had the same experience?  What I find curious is how you found me on FB or even knew I was planning to go to Nationals.

To simplify for the conspirincy theorist:
Margaret contacted me and gave me the links.
I've asked some other CA moms about it.
WE LIVE IN LA, a lot of choreographers teach in LA, including iHD faculty. My daughter and probably a lot of moms follow them on Twitter - they TWEET where they will teach. 

I am really sorry that you and more importantly your children did not get to have the same experience as us. 
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My2DanceLoves

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Reply with quote  #59 
You came here solely to praise this company who clearly has stolen money from many people and studios.   I can't believe you can't see why these people are angry.  I'm sure you would feel differently if it were you who were robbed.  They have every right to try and warn others away from also being scammed out of their money.  I applaud them for trying to spread the word and spare others from the hardship they are facing. 
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SoonerMom

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Reply with quote  #60 
I was also in Tulsa for their most recent convention.  While iHollywood owes me no refund, they did defraud me and other dance families/studios. Most convention companies I'm familiar with clearly state in their policies that a certain number of faculty advertised will be in attendance at each event, which clearly did not happen in Tulsa.  It was advertised to take place at a convention venue, which an 8th grade gymnasium clearly is not.  I'm assuming Melrose has a dancer with a protege' association to iHollywood.  I do not question your decision to offer this opportunity to your dancer, I myself would not want my dancer to learn this kind of organization or ethics. Its a personal choice and each person's truth is their own, its also their choice to share their experience and criticize if they see fit.
On a side note, I know for a fact a studio owner gave money directly to one of the instructors out of pure kindness to assist with their expenses. Tell me that wouldn't indicate to you that people should suspect iHollywood is not properly paying its staff?
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dancermom128

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Reply with quote  #61 
Quote:
Originally Posted by Xmbombx
Just thought I'd pass along some feedback I got from the owner of an LA-area studio regarding iHollywood: Thank you


It didn't post...
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Xmbombx

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Reply with quote  #62 
OOPS, lets try again!

Just thought I'd drop by and share some feedback I received from a dance studio owner in the LA area:

Thank you <img src="/images/boards/smilies/smile.gif" border="0" align="absmiddle"> One of our dear friends was on staff and he is yet to be paid for his entire tour. We do not and will not support Ihollywood in any way. It is one thing to mistreat or take advantage of faculty but studio parents and kids??? Keep Spreading the word!
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will

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Reply with quote  #63 
I have enjoyed the recent burst of activity at dancecompetitionhub.com from folks who just LOVE iHollywood, and like to make fun of people from Indiana.  Apparently, these folks thinks it's normal for a business to take money, and then refuse to communicate for MONTHS.  They keep making excuses for their dear iHollywood, like "refunds take time," although even their oft-referred-to 30 days has nearly passed.  One need only check the date a few of the iHollywood related threads on this very site were started to see that they have been ignoring their "customers" for SEVERAL MONTHS.  Apparently, all of the 5-star iHollywood supporters are just fine with giving thousands of dollars to a business that then completely ignores them for months on end, because, well, these things take time.  I especially like the threats related to defamation.  Not that iHollywood would ever sue anyone, as that would take EFFORT, but oddly enough, TRUTH is an absolute defense to defamation, slander, or libel.  When they completely ignore reasonable communication attempts (phone, email, calls and certified letters from attorneys) for months, they leave no other option.  They brought this on themselves, and anyone with a brain knows exactly what these late-arriving iHollywood lovers are up to.
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dancer0916

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Reply with quote  #64 
Touché ! These "cheerleaders" for I Hollywood are ignoring the fact that NO REFUNDS have been issued for Chicago! An event that was originally scheduled for March 1st-3rd!!!! And faculty has not been paid. They are posting on a website that rates competitions and it is not a forum. I am tired of hearing to settle down and this is not cool!!! Seriously? My studio is out thousands of dollars and I think we have been very patient in trying to get our refund! Everyone has different experiences and maybe some studios had good ones unfortunately the Chicago debacle is not going to go away until Rey and the I Hollywood organization refund every studios money!
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Xmbombx

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Reply with quote  #65 
Some of those responders on dancecompetitionhub.com have got to be the same person, because they use the same type of inflammatory language. Someone go check their IP addresses! This is getting comical. And it's making iHollywood look even worse, if that's possible.
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will

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Reply with quote  #66 

Come on you hillbillies from Indiana, iHollywood has only been holding hundreds of thousands of dollars for about six months.  All they did was fail to announce a venue for Chicago, move the date at the last minute, and then cancel the convention altogether, completely ignoring the studios and families that signed up.  So there has been no response or communication since January, despite your numerous harassing attempts to contact the owners through awful means like the phone number and email address on their website.  And then you have the audacity to actually post facts on websites about what happened to you?  The NERVE!  Anything you say is defamation and he should file a class action lawsuit against you for violation of his first amendment rights!

Rey is such a sweet guy, and he puts on the best competitions with the greatest instructors.  And unicorns.  Besides, it's only been 28 or 29 days since the extended date was cancelled, so you shouldn't expect any communication at all yet, because the contract you signed gives him 30, or maybe even 90 days to do whatever he wants.  Rey has just had to deal with so many things, and stuff.  And you shouldn't care if he has paid his instructors or not, because...business reasons.  This is just how we do it in Michigan and California!

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MSDanceMomma

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Reply with quote  #67 
Quote:
Originally Posted by will

Come on you hillbillies from Indiana, iHollywood has only been holding hundreds of thousands of dollars for about six months.  All they did was fail to announce a venue for Chicago, move the date at the last minute, and then cancel the convention altogether, completely ignoring the studios and families that signed up.  So there has been no response or communication since January, despite your numerous harassing attempts to contact the owners through awful means like the phone number and email address on their website.  And then you have the audacity to actually post facts on websites about what happened to you?  The NERVE!  Anything you say is defamation and he should file a class action lawsuit against you for violation of his first amendment rights!

Rey is such a sweet guy, and he puts on the best competitions with the greatest instructors.  And unicorns.  Besides, it's only been 28 or 29 days since the extended date was cancelled, so you shouldn't expect any communication at all yet, because the contract you signed gives him 30, or maybe even 90 days to do whatever he wants.  Rey has just had to deal with so many things, and stuff.  And you shouldn't care if he has paid his instructors or not, because...business reasons.  This is just how we do it in Michigan and California!



Ah Will you make me laugh.  Are you attempting to be funny? 

If I paid money for a convention back in early March that was canceled (and not rescheduled for a later date), yes I think it is reasonable to have my $$$ back within 60 days and failing that clear communication both of which seem to be lacking in this instance.  Very thankful that hasn't happened.  I get that sometimes cash flow gets the best of people and studios suddenly shut down without warning, comps/conventions get canceled.   But to hold thousands of dollars for months, yeah that's poor business.   I sincerely hope he does pay those people back but at this point I understand their ire.
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dancedaughters

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Reply with quote  #68 
Quote:
Originally Posted by will

Come on you hillbillies from Indiana, iHollywood has only been holding hundreds of thousands of dollars for about six months.  All they did was fail to announce a venue for Chicago, move the date at the last minute, and then cancel the convention altogether, completely ignoring the studios and families that signed up.  So there has been no response or communication since January, despite your numerous harassing attempts to contact the owners through awful means like the phone number and email address on their website.  And then you have the audacity to actually post facts on websites about what happened to you?  The NERVE!  Anything you say is defamation and he should file a class action lawsuit against you for violation of his first amendment rights!

Rey is such a sweet guy, and he puts on the best competitions with the greatest instructors.  And unicorns.  Besides, it's only been 28 or 29 days since the extended date was cancelled, so you shouldn't expect any communication at all yet, because the contract you signed gives him 30, or maybe even 90 days to do whatever he wants.  Rey has just had to deal with so many things, and stuff.  And you shouldn't care if he has paid his instructors or not, because...business reasons.  This is just how we do it in Michigan and California!



  I get the sarcasm.

And I love it!
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dancermom128

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Reply with quote  #69 
I love it, too
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My2DanceLoves

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Reply with quote  #70 
Had me at "and unicorns" 
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jend

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Reply with quote  #71 
  Very funny!

Yet still sooooo frustrating!!!  Comp fees for nationals are going to be due and our refund would pay for a large chunk of that!  I hope Rey gets his act together soon.  We have contacted them by phone, email, and letter with just one response on March 18th saying that refunds were being processed.  Maybe those of you who claim to have no problems reaching iHollywood could give them a message to please update those of us waiting for refunds since apparently the rest of us don't have access to a phone number that works and our emails must  be lost somewhere in cyberspace.
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Xmbombx

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Reply with quote  #72 
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rdsmom

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Reply with quote  #73 
Dang it! I didn't get ANY unicorns at our last competition!!!!! I need me some unicorns! But only if they poop rainbows and cotton candy...
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dancer0916

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Reply with quote  #74 
Another week and still NO REFUNDS from I Hollywood! It would be nice if Rey did the right thing and refunded everyone's money. I would be happy to post that I got my money back!
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Xmbombx

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Reply with quote  #75 
Update--Ricky Palomino just posted on his FB page he is suing iHollywood and others are going through his lawyer also. This is good news!
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